This Privacy Policy applies to all personal information collected by
Ozzie Accomodation Pty Ltd via the portal located at
myRespiteAccom.com.au, referred as “Portal” on this page.
1.What
is “personal information”?
a)The Privacy Act 1988 (Cth)
currently defines “personal information” as meaning information or an opinion
about an identified individual or an individual who is reasonably identifiable:
i.Whether the information or opinion is true or
not; and
ii.Whether the information or opinion is recorded
in a material form or not.
b)If the information does not disclose your
identity or enable your identify to be ascertained, it
will in most cases not be classified as “personal information” and will not be
subject to this privacy policy.
2.What
information do we collect?
a)The kind of personal information that we
collect from you will depend on how you use the portal. The individuals, personal
information which we collect and hold about you may include: Name, Address,
Date of Birth, Email, Phone Number and Booking Details.
b)The businesses or organisations, personal
information which we collect and hold about you may include: Business/ Company
Name, My Aged Care data, Address, ABN, Email, Phone Number and Bookings.
3.How
do we collect your information?
a)We may collect information from you whenever
you input such information into the portal.
b)We may gather and store information about
your business/ company that is available on Internet, including My Aged Care
Government portal data.
c)We also collect cookies from your computer
which enables us to tell you use the portal and also to help customise your
portal experience. As a generic rule, however, it is not possible to identify
you personally from our use of cookies.
4.Purpose
of collection?
a)The purpose for which we collect information
is to provide you and with the best service experience possible on this portal.
b)We customarily disclose personal information
only to our service providers who assist us in operating the portal. Your
personal information may also be exposed from time to time to maintenance and
support personnel acting in the normal course of their duties.
c)By using our portal, you consent to the
receipt of direct marketing material or announcements. We will only use your
information for this purpose if we have collected such information from you,
information is available in public domain, and if it is material of a type
which you would reasonably expect to receive from use. We do not use sensitive
information in direct marketing activity, such as a date of birth.
5.Access
and correction
Australian Privacy Principle 12 permits you to obtain access to the
information we hold about you in certain circumstances, and Australian Privacy
Principle 13 allows you to correct inaccurate personal information subject to
certain exceptions. If you would like to obtain access beyond what you get
access to with your login account, please contact us as set out below.
6.Complaint
procedure
If you have a complaint concerning the manner in which we maintain the
privacy of your information, please contact us set out below. All complaints
will be considered by Company Director and we may seek further inform from you
to clarify your concerns. If we agree that your complaint is well founded, we
will, in consultation with you, take appropriate steps to rectify the problem.
If you remain dissatisfied with the outcome, you may refer the matter to the
Office of the Australian Information Commissioner.
7.How
to contact us about privacy
If you have any queries, or if you seek access to your personal
information, or if you have a complaint about our privacy practices, you can
contact us through: info@myrespiteaccom.com.au.